Privacy Policy

Privacy Policy
We take your concerns about privacy extremely seriously. This policy is intended to ensure your information is handled in a safe and responsible manner. We encourage you to refer to this policy on an ongoing basis to stay abreast of our most current Privacy Policy practices.

What information does The Bay Club Company collect?
Currently, Western Athletic Club’s and it’s family of websites [Bay Club Marin, Bay Club San Francisco, Bay Club Santa Clara, Bay Club at the Gateway, Bay Club Financial District, Bay Club SF Tennis, Bay Club Courtside (Courtside Club), Bay Club Redwood Shores, Bay Club Cupertino (Bay Club Silicon Valley), Bay Club Ross Valley, and Bay Club Carmel Valley (Pacific Sports Resort San Diego)] gathers information (such as name, e-mail address and zip code) strictly for contact purposes when users opt to fill out an e-mail submission form to inquire about our company and about membership. In some cases we may ask for other optional information including additional contact information and certain demographic information (such as phone number and gender).

How do we use this information?
We may use your information to communicate our e-week-at-a-glance service as well as The Bay Club Company special offers, programs, promotions and general information about our company to you via email. If you do not wish to receive these emails you will have the option to opt out of future mailings (see the section below). We may also use your information to compile usage statistics and other data regarding the use of the Web site services we offer our members.

We will not share your personally identifiable information with third parties, outside of the limited circumstances referenced in the paragraph immediately below.

How do we use your email information?
We collect email information to provide a more personalized and relevant experience for our members. If you give us your email address we will send you emails about The Bay Club Company special offers, programs, promotions and general information about our company and new club openings.

If you want to opt-out of receiving promotional emails, simply click on the unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you.

If you have previously opted out of receiving emails from us and wish to reverse this decision, please contact the front desk at your home Club, we’ll be happy to get your name back on the list to receive electronic communications from us.

Please note that you will continue to receive Member Services related communications as it pertains to your member account. The Bay Club Company may use any of your contact information held on file (including Email, Mailing, Phone & Fax) to communicate with you in regards to general administrative business such as membership hold requests, membership questions and important Club service alerts.

The Bay Club Company never sells or rents your name, e-mail address, or any other personally identifiable information to third-parties.

We only share user information in the ways described below:

Agents: We do employ other companies and individuals to perform functions on our behalf. Some examples include web site maintenance, sending postal mail and e-mail, removing outdated and repetitive information from members lists, analyzing Club data and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of The Bay Club Company: We release account and other personal information when we believe release is necessary to comply with law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of The Bay Club Company, Inc., our users, members, affiliates, partners or others. This can include exchanging information with other companies and organizations for the purposes of fraud protection.

Do we use cookies?
We use cookies to enhance your experience on our Club web sites.  You can set your Internet browser (like Firefox or Internet Explorer) to warn you every time a cookie is sent, or to turn off all cookies. See your browser's Help menu for these instructions. By disabling your cookies you will not have access to some of the features that enhance your user experience on our site.

How do we protect children on our web site?
We are committed to making a safe environment for children on our site. We encourage parents to monitor children's Internet use to keep them safe while navigating The Bay Club Company Websites and all other areas of the Internet.

Does this Privacy Policy apply to external links found on this Web site?
Our sites may contain links to other sites, please note that when you click on one of these links, you are 'clicking' away from The Bay Club Company and visiting another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. We are not responsible for the privacy practices or the content of such Web sites.

How can you contact The Bay Club Company?
If you have questions regarding our Privacy Policy, other areas of our Web site or our clubs, please contact us. Your feedback is always welcome and appreciated.